Privacy Policy

Effective date: November 9, 2026 · Version: 1.0

1. Who We Are

The operator of AIVoiceBooth ("AIVoiceBooth", "we", "us") runs the AIVoiceBooth website and services and is the data controller for the personal data described in this policy. Contact: DeepOrigin_CoLtd@163.com.

2. Personal Data We Collect

You give us:

• Account data: name, email address, password (stored only as a secure hash), and profile details from Google or GitHub if you sign in with them.
• Content you submit: text you convert to speech, descriptions you write for Voice Design, and audio samples you upload for Voice Cloning.
• Support messages: what you send us through tickets or email, including any attachments.

Created when you use the Service:

• Generated audio and the settings used to create it (voice, speed).
• Custom voices: the name and type of voices you clone or design.
• Credit and order history: credits granted and used, plans, order amounts, dates and status.

Collected automatically:

• Technical data: IP address, browser and device type, pages visited and timestamps, used to run, secure and rate-limit the Service.
• Cookies and local storage: see Section 4.

From our payment partner: when you buy a plan or credits, Waffo Pancake processes your payment. We receive the order details (product, amount, currency, status, and your email). We do not receive or store your full card number.

3. How We Use Your Data

• To provide the Service: generating speech, cloning and designing voices, storing your results, and managing credits.
• To process payments, subscriptions, renewals and refunds.
• To communicate with you: account emails, receipts, service notices, and replies to support requests.
• To keep the Service safe: preventing fraud, abuse and violations of our Terms, including misuse of voice cloning.
• To understand and improve the Service, using aggregated usage information.
• To comply with legal obligations.

We do not sell your personal data, and we do not use your text, audio samples or generated audio to train our own AI models.

4. Cookies and Similar Technologies

• Essential: a session cookie that keeps you signed in, and a language cookie that remembers your locale. The Service cannot work without these.
• Preferences: your light or dark theme choice, stored in your browser.
• Analytics: we use Plausible Analytics, a privacy-friendly tool that counts page visits without cookies and without storing personal data such as your IP address. If we enable any other analytics, we ask for your consent first where required, and you can change your choice at any time through the cookie settings link in the footer.

5. Sharing and Disclosure

We share personal data only with service providers that help us run the Service, under contracts or terms that protect it:

| Provider | Purpose | Data involved | | --------------- | ---------------------------------------------------- | ---------------------------------------------------------- | | ElevenLabs | AI speech generation, voice cloning and voice design | Text, voice descriptions, audio samples, custom voice data | | Cloudflare | Hosting, database and file storage | All Service data stored on our infrastructure | | Waffo Pancake | Payment processing as merchant of record | Order details, email, payment information | | Plausible Analytics | Cookie-free website statistics | Pages visited, referrer, browser, device type and country (no cookies, IP address not stored) | | Waffo Prompt Sift | Content-safety check before generation | Scripts and voice descriptions you submit | | Email provider | Account and transactional emails | Email address, message content | | Google / GitHub | Sign-in, only if you choose it | Basic profile and email |

We may also disclose data if required by law, to protect the rights and safety of users or others, or as part of a merger or acquisition (in which case this policy continues to apply).

6. Data Security

We use HTTPS encryption in transit, hashed passwords, encrypted storage of service credentials, and access controls that limit who can see personal data. No method of transmission or storage is completely secure, but we work to protect your data and will notify you of a breach where the law requires.

7. Data Retention

• Account data: kept while your account is active, and deleted within 30 days after you ask us to delete your account.
• Text inputs, generated audio and task history: kept while your account is active so you can access your results, and deleted with your account.
• Voice cloning samples: sent to our AI provider to build your voice; we do not keep a separate copy after the voice is created.
• Custom voices: kept until you delete them in the product or close your account. Deleting a custom voice also requests its deletion from our AI provider.
• Billing records: kept as long as tax and accounting laws require.
• Security logs: kept for a limited period for fraud prevention and troubleshooting.

8. Your Rights

Depending on where you live (for example under the GDPR or the CCPA), you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. Email DeepOrigin_CoLtd@163.com to exercise these rights; we will respond within 30 days. You can also complain to your local data protection authority. We do not discriminate against you for exercising your rights.

9. Marketing and Opt-Out

We send service emails (such as receipts and security notices) as needed. We only send marketing emails if you have agreed, and every marketing email includes an unsubscribe link.

10. International Data Transfers

Our providers may process data in countries other than yours, including the United States and the European Union. Where required, we rely on appropriate safeguards such as standard contractual clauses.

11. Children's Privacy

The Service is not intended for anyone under 18. We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.

12. Third-Party Links and Services

The Service may link to websites or services we do not control, such as our payment partner's checkout page. Their own privacy policies apply to them.

13. Changes to This Policy

We may update this policy. If changes are material, we will notify you by email or in the product before they take effect. The date at the top shows when it was last updated.

14. Contact Us

AIVoiceBooth
Email: DeepOrigin_CoLtd@163.com
Website: https://aivoicebooth.com